Private Banking

Private Banking (including non-"Edge" deposits held by retail customers)

Deposits held in non-"Edge" accounts with Kaupthing Singer & Friedlander Limited (In Administration) ("KSF") have not been transferred to ING Direct. Customers holding these deposits are unable to withdraw funds from such accounts. However, eligible customers under the rules of the Financial Services Compensation Scheme ("FSCS") will receive their money in full. Further details can be found on the FSCS website or by telephoning 0207 892 7300. Such customers will need to apply to the FSCS to receive their deposit and the Administrators are continuing to work with the FSCS to contact claimants and make payments to them as soon as possible.

KS&F is continuing to manage its current mortgage and loan books and customers should note that existing mortgage and loan agreements of borrowers remain in place, including provisions relating to early repayment charges and notice periods.

The Administrators will be seeking to maximise recovery for creditors within the terms of each agreement and subject to any applicable regulatory requirements. Borrowers should continue to make payments in the usual way or as otherwise agreed with KS&F. No further loans will be provided.

Kaupthing Singer & Friedlander Private Banking, Property Finance and Corporate Banking have also merged to create a single department, called Banking. For more information, please contact us at

Wholesale Deposits

Wholesale depositors are not able to withdraw funds from their deposit accounts and will be treated as an unsecured creditor of KS&F in the Administration. Further information for unsecured creditors is set out in the customer & creditor information section above.